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Select your item on our website and answer a few questions about its condition to get an instant offer. Then, choose to mail it in, drop it off, or schedule a pickup. Once we receive your item and complete the verification of its condition, we send your payment.

We buy a wide range of tech items, including iPhones, Android smartphones, MacBooks, Windows laptops, iPads, tablets, Apple Watches, headphones, gaming consoles, and cameras. If your item isn't listed, contact us and there is a good chance we can still make an offer.

We use real-time market data to set fixed, competitive prices based on the model of your item and its actual condition. Our prices are fixed to ensure fairness; while we do not haggle, we frequently run promotions that can increase the value of your item.

Your offer is guaranteed as long as the item matches the condition you selected. If our assessment finds a significant difference, we will update the offer with a revised value. You always have the option to accept or decline the revised offer; if you decline, your item is returned to you for free.

You can use a free, insured shipping label for Canada Post, Purolator, or UPS to send your item. Alternatively, you can drop the item off at a partner location or, if you're in the GTA, schedule a courier pickup. If pickup or drop-off options aren't visible for your item, you can always use our secure mail-in service.

For GTA pickups or local drop-offs, you can often be paid the same day. For mailed items, the assessment and verification are completed within two business days of arrival at our facility, and your payment is issued immediately after approval.

Yes. Your item is handled by trusted logistics partners and assessed by trained specialists. Every trade-in is backed by our guarantee - if your item matches the condition you described, you receive the full offer. If you decline a revised offer following our assessment, your item is returned to you at no cost.

We recommend performing a factory reset and erasing all personal data before sending your item. Additionally, our expert team performs a professional data wipe during the assessment to ensure no personal data remains on the item.

Unlike private sales, you don’t have to deal with strangers or risk scams. Unlike manufacturers who pay in store credit, we pay you cash for your item, which you can spend anywhere.

No. We cover all costs for shipping, assessment, and return shipping. As long as the item matches the condition you describe, the amount we offer is the amount you keep.