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FAQs

Trade for Cash

K
Written by Kyle Rogers
Updated this week

When will I get paid for my cash order?

  • In-person or pickup = Paid Immediately.

  • Shipped = Inspected within 0–2 business days, then instant payout!

How do i get paid?

  • E-transfer or cash 💰

Do I need to include accessories?

  • No, but they can increase the value of your offer!

What if the device doesn’t match my description?

  • We’ll explain the difference and give you options! You can accept a revised price or have it returned back to you for free.

What happens if there's an activation lock or password?

  • We’ll contact you to unlock it. If you can’t, we’ll return it.

Can i cancel my order?

  • Of course! You can cancel anytime before payment is issued.

Do you offer pickup everywhere?

  • Pickup is available in select areas when we or one of our buyers have coverage in your location.

How long does shipping take?

  • Depends on the courier and when you ship, but inspection happens fast once received!

What if my phone is financed?

  • Unfortunately, we do not accept phones that are under contract with Bell, Virgin or Freedom. For a full breakdown of our policy, please click here.

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