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When Will I Get My Store Credit?

Gift Card Received Post Inspection

K
Written by Kyle Rogers
Updated yesterday

If you choose to receive store credit after we inspect your device, your gift card will be released as soon as we confirm its condition. This option works almost exactly like our cash payout process, just with a gift card as the final step!

Here’s what to expect:


Drop-Off: Gift Card Sent Immediately Once Confirmed

If you bring your device directly to us or one of our participating buyer partners, we’ll inspect the device during your visit. Once everything checks out, your gift card is issued on the spot by email.

No waiting and you can begin using your credit right away!


Pickup: Gift Card Sent Immediately After Verification

If pickup is available in your area, our team (or partner buyer) will inspect the device during the appointment. As soon as the inspection is complete, a gift card will be emailed to you right away!

Convenient, fast, and no shipping required!


Shipping: Fast Turnaround

When you ship your device to us, we move quickly once it arrives.

⏱ Typical timeline:

  • Same-day inspection after delivery

  • Maximum of 2 business days during busy periods

  • Gift card sent immediately once confirmed

You’ll receive updates automatically as your device moves through the process, from arrival to payout!


Why Store Credit Might Be Adjusted

Sometimes the final gift card amount changes if:

  • The device’s condition does not match the seller’s description

  • There are missing required accessories

  • The model or storage is different from the original quote

If that happens, we’ll contact you first so you stay in full control of the final decision.

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