Who is SELLIT9? How do I know my trade-ins are safe?
We’re a Canadian company obsessed with making sure customers get real value from trading in their household goods. You can read more about us here or check out our 200+ 5-star Google reviews.
We keep your trade-ins safe by:
Giving you transparency and trackability. You always know what’s happening with your trade-in.
Constantly monitoring marketplace prices to make sure we’re delivering fair value.
Partnering with trusted experts on item inspections.
Are there fees for using SELLIT9?
SELLIT9 won’t charge you any fees, you keep the full value of your trade-in. We cover the cost of collecting and assessing your items.
What if the inspection changes the value of my item?
Prices on the SELLIT9 platform are based on your item's condition and what similar pre-owned items are currently worth.
Every item gets inspected by an expert. If they reassess its condition and specs, we’ll explain their findings and offer a new price. If you don’t like the adjusted price, we’ll return your item according to our return policy.
How do I know I’m getting the best price for my item?
We promise fair, transparent pricing. We use live market data and information on the condition of your item to calculate every offer. Once we collect your item, an expert will assess its specs and condition to finalise the price. Our goal is to make sure you get full value.
How do I know my data is safe?
We take your privacy seriously. Before sending in any electronic items, we recommend doing a factory reset to remove your personal data. Once we receive it, our team performs a professional data wipe to ensure nothing is left behind.
I don’t see the option to arrange a pick-up or drop-off for my trade-in. What’s happening?
We partner with local experts to handle pick-ups and drop-offs. We have drop-off locations across Canada and pick-ups in cities like Toronto. You’ll see your local collection options during check-out.
If drop-off and pick-up aren’t available, we invite you to mail in your items. We offer secure, tracked shipping with national carriers like Canada Post, Purolator, UPS, and more.