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Your trade-in quote is guaranteed as long as your item matches the condition you selected. If our team finds any significant differences during the assessment, we’ll update the offer with the new trade-in value. You’ll always have the option to accept or decline the revised offer.

Your trade-in offer is valid until the scheduled date set during your order. After that, the value may change based on market conditions or item depreciation, especially if you haven’t locked your offer. Locking your offer secures your payout, protecting it from price drops and guaranteeing the quoted amount as long as you complete your trade-in within the validity period.

If your condition doesn’t match the grading you selected during your trade-in, our team will perform a professional assessment to determine the accurate market value. We’ll then send you a revised trade-in offer reflecting your item’s condition, you’ll have the choice to accept the new offer or decline it, and if you decline, your item will be returned.

You’ll receive your e-transfer payment shortly after your trade-in item is received and assessed. We’ll verify its condition, and once confirmed, your cash payout is sent via secure e-transfer.

You can cancel or decline your trade-in anytime before the payment is processed. If you’ve already shipped your item, your items will be returned.

Yes! SELLIT9 is a trusted Canadian trade-in platform used by thousands of customers across the country. We provide secure payout processing, transparent pricing, and verified assessments to ensure you always get a fair offer. Our goal is to make every trade-in simple, fast, and reliable.