Trade-in Items
Value of item(s)
STEP3/4
Device condition
Choose the correct condition to get an accurate quote for your device trade-in.
If your device feels like it just came out of the box, select Flawless.
No scratches or defective pixels on the screen (e.g., no dead pixels, ghosting, or screen burn-in).
Minimal signs of wear on the case/body that are invisible from a 12-inch distance (no cracks, dents, or heavy discoloration).
Keyboard/Touchpad shows minimal signs of wear, also invisible from 12 inches away.
Includes its original charger, which is fully functional and in pristine shape.
Not locked or password protected.
Battery is good and hold a normal charge.
If your device shows gentle use but performs well, select Good.
Minor scratches only visible when the screen is off; no defective pixels.
Minimal signs of wear on the case/body that are not noticeable from 12 inches away (no cracks or dents).
Keyboard/Touchpad shows minor signs of wear, also not noticeable from 12 inches away.
Includes its original charger, which is fully functional and in good shape.
Not locked or password protected.
Battery is good and hold a normal charge.
If your device is working well but has visible wear, select Used.
No defective pixels on the screen (no ghost touch, screen burn-in, or dead pixels).
Case/Body may have visible signs of wear, including deep scratches and/or dents that do not affect functionality (no cracks).
Keyboard/Touchpad has noticeable signs of wear or micro scratches; all keys are still legible.
Includes its original charger, which is fully functional and in good shape.
Not locked or password protected.
Battery is good and hold a normal charge.