Trade-in Items
Value of item(s)
STEP3/4
Device condition
Choose the correct condition to get an accurate quote for your device trade-in.
Flawless condition with only one or two almost imperceptible scratches, and a perfectly working touchscreen.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Up to 1–2 almost imperceptible scratches are allowed on the screen and case/body, visible only under direct light or close inspection (8–12 inches away).
No cracks, dents, or discoloration on the case/body.
Battery health is 90% or higher.
Not locked, password protected or blacklisted device.
Smartphone bought within the past 6 months require proof of purchase.
Minor wear not visible from 8 inches away. No cracks, dents, or screen defects. Touchscreen works perfectly.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Minor scratches on the screen that are barely noticeable when the screen is off (e.g., faint hairline scratches).
Case/Body has a few faint signs of wear that are not noticeable from 8 inches away.
May have minor discoloration but no cracks or dents.
Battery health is 80% or higher.
Not locked, password protected or blacklisted device.
Smartphone bought within the past 6 months require proof of purchase.
Visible wear with deep scratches or dents, but no cracks. Screen and touchscreen function perfectly.
No defective pixels (e.g., no dead pixels, ghosting, or screen burn-in).
Prominent scratches allowed on the screen, as long as they do not impact visibility when the device is on.
Case/Body may have visible signs of wear, including deep scratches and/or dents that do not affect functionality.
No cracks on the case/body.
Battery health is 80% or higher.
Not locked, password protected or blacklisted device.
Smartphone bought within the past 6 months require proof of purchase.