Before sending in your device, it’s important to reset and protect your personal data. Remove your accounts (iCloud/Apple) for iPhones or (Google/Android) for other devices and perform a factory reset. Don’t worry, we’ve got handy Apple and Android guides to walk you through it.
Next, gather your accessories. Include the manufacturer’s original charger and, if relevant, your smart watch band. Keep in mind that missing items may result in deductions. If you still have the original box, use it for added protection during shipping.
Finally, pack your device carefully. Place it in a shipping box with bubble wrap or other soft packing materials to ensure it arrives safely. Proper packaging helps prevent damage and ensures a smooth process.